I have a strong background in service and UX design. With my broad strategic toolbox of methods ranging from user research and business modelling to agile development practices, I design end-to-end services, products and experiences with a holistic approach that combines design, business and technology.
I love diving deep into complex topics, identifying patterns in chaos and structuring information and processes. Rich context comprehensive data and information give me the confidence to make the right decisions. I thrive when strategies align over several levels, the bits and pieces of a service create a seamless experience and agile processes enhance efficiency and fun at work.